Return policy

When will I be refunded?

Upon receipt of an article in new condition and with all attached labels, we will process your return within two working days.

At the latest within two weeks after receipt, we will refund the amount to your bank account known to us.

Are returns for free?

Yes, you can return the ordered items to us free of charge.

How do I return an item?

You can return your purchases unused, with the original labels attached and in the original packaging within 30 days after delivery. Of course you may try on the products. To make it easy for everyone, you can not exchange but you will receive the purchase amount, if you meet the return requirements. After receiving the goods, we will use the same payment method via our payment provider to refund the purchase amount. We strive to refund the purchase amount to your account within 5 working days. Refunds via credit card will take longer, assume 10 to 14 working days.

You can register a return via or via our online return portal. When you place an order, you will receive a form with a detailed description of the return procedure.

If you need help, please contact our customer service.